At Legasea Stables Ltd, we value your time and appreciate your choice to book with us. To ensure fairness and accommodate both our clients and team, the following cancellation policy applies:
1. Cancellations Made 48 Hours or More in Advance
• Cancellations made at least 48 hours prior to the scheduled service are eligible for a full refund or can be rescheduled without any penalty. • Refunds will be processed within 7 business days.
2. Cancellations Made Less Than 48 Hours Before the Service
• For cancellations made less than 48 hours before the service, a 50% cancellation fee will apply to cover preparation costs. • Alternatively, you may choose to reschedule your booking once without penalty.
3. Same-Day Cancellations and No-Shows
• No refunds will be provided for cancellations made on the day of the service or for no-shows. The full booking amount will be forfeited.
4. Policy Agreement
• By booking with Legasea Stables, you acknowledge and accept the terms of this cancellation policy.
5. Contact Us
• For cancellations, rescheduling, or further assistance, please contact us as soon as possible. We are happy to help accommodate your needs within the scope of this policy.